Leadership Training: Management Training and Timely Confrontation

The Leadership Training Institute offers seminars that teach participants to confidently use proven methods of management leadership to lead people and help them plan, organize and control their work assignments. Workshop participants will also learn to use resources made available to them more effectively.

On-Site Classes: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

Seminar Objectives:

At the 90-day post-workshop assessment, participants will have:

Demonstrated (on the job) an understanding that the intuitive style of leadership (self-centered, directive) will only work in special circumstances and will have made noticeable improvement in working themselves toward a management leadership style (participatory, empowering)

Spent more time "leading and managing" and less time "doing"

Used the action planning process to plan and implement at least one important initiative that has a positive impact on business results

Used the decision-making technique on the job to arrive at sound decisions that have or will have a positive impact on business results

Demonstrated greater ability to function in teamwork situations

Developed and successfully used a system of control by exception

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Management Training and Timely Confrontation

When you are in a situation where you need to confront an employee about their performance, the first step to proper confrontation is to handle it immediately. Being timely with your confrontation drives four important results: Employee morale, performance, impact and mission.

Employee morale is a sensitive thing and your management leadership will go a long way to dictating if the morale is good or bad. The bottom line is that when we confront right away, it sends a message to your team that you care about doing the job right. Generally speaking, most people respect confrontation if it is handled properly by management.

Another thing about morale and timely confrontation is that sometimes as a leader, our first analysis of a situation is not correct. I know that I have personally had situations where an employee did something that caused me to think they had lost their mind. Upon sitting down with that employee later and hearing their reasoning for their actions, it was not crazy at all. I felt like a jerk for thinking so poorly of one of my own team.

In terms of impact, being timely with your confrontation allows you to confront poor performance while it is still fresh in everyone's mind. Anyone who has been in a management or leadership position has tried to confront a situation well after the proverbial statute of limitations has run out on confronting that particular situation. If you haven't experienced this as a manager, then you probably have definitely experienced this in a relationship with a significant other. When we aren't timely, we lose impact in that after a while we forget the details and overall the conversation becomes awkward and forced.

The third area that timely confrontation impacts positively is in the area of your business mission. When we fail to confront, timely or otherwise, we allow poor performance to become the standard for our business. Projects are never completed on time, customers are unhappy, excuses become common place etc. As a business owner, no one is going to be truer to your business mission than you. It's up to you to ensure that everyone is working towards that goal.

The last area that is positively impacted is performance. When you are timely with your confrontation, you get a better performance from your employees, from your business and even from yourself. No one hates the management leader that made them better and helped them achieve their goals. Everyone hates the leader who has no spine and therefore allows people to fail without saying anything. Timely confrontation allows you to correct small problems and ensures that they don't turn into big problems down the road.

Those are my 4 key reasons to be timely with your confrontation. What are yours?

Source: Brandon R. Allen link

Related: Management Training