Leadership Training: Management Leadership Training

The Leadership Training Institute offers classes that teach participants to confidently use proven methods of management leadership to lead people and help them plan, organize and control their work assignments. Class participants will also learn to use resources made available to them more effectively.

On-Site Classes: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

Class Objectives:

At the 90-day post-class assessment, participants will have:

Demonstrated (on the job) an understanding that the intuitive style of leadership (self-centered, directive) will only work in special circumstances and will have made noticeable improvement in working themselves toward a management leadership style (participatory, empowering)

Spent more time "leading and managing" and less time "doing"

Used the action planning process to plan and implement at least one important initiative that has a positive impact on business results

Used the decision-making technique on the job to arrive at sound decisions that have or will have a positive impact on business results

Demonstrated greater ability to function in teamwork situations

Developed and successfully used a system of control by exception

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Management Leadership Training

A great company has even greater expectations of their associates, especially the management or leadership team. No organization will be successful without a strong leadership team that ensures company expectations are consistently met.

Managers are the foundation and support base for every business, results will typically indicate how strong or weak a management or leadership team is. We are not talking about profit and loss statements only; everyone isn’t going to be profitable everyday regardless of how strong the managers are.

Managers should be afforded leadership training concerning all expectations, policies and procedures. If managers are ill trained then expect marginal results and employee discipline. Think about it, should your associates be provided with greater training than your managers? It is impossible to meet all expectations when they haven’t received professional leadership training on what is expected of them.

Managers should be trained separately from associates as manager’s expectations should be detailed and in depth. Managers should be true leadership professionals, highly competent and confident that they have received appropriate leadership training to do an outstanding job.

True Example: Customer service calls for the duty manager, one of the cash registers has run out of receipt paper. The manager has never been taught how to change the paper. Customers and associates are watching him, talk about embarrassment. This is a very simple situation and the reason I am using it is to make the point that managers have to be thoroughly trained. I have seen managers that have never been trained to run a register, this obviously isn’t a typical manager duty but what happens when a new associate was poorly trained and you are the one expected to fix the problem.

Personally ensure your managers are given the proper leadership training and leadership tools to meet all expectations. The results will be well worth your time and effort and they in their own minds will thank you every day.

Source: Ron Kirby link

Related: Management Leadership Training