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Leadership Skills Training

Management and Leadership Skills Training

Proven Leadership Skills

The Leadership Training Institute offers seminars that teach participants to confidently use proven methods of management leadership to lead people and help them plan, organize and control their work assignments. Workshop participants will also learn to use resources made available to them more effectively.

On-Site Classes: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

Seminar Objectives:

At the 90-day post-workshop assessment, participants will have:

  • Demonstrated (on the job) an understanding that the intuitive style of leadership (self-centered, directive) will only work in special circumstances and will have made noticeable improvement in working themselves toward a management leadership style (participatory, empowering)
  • Spent more time "leading and managing" and less time "doing"
  • Used the action planning process to plan and implement at least one important initiative that has a positive impact on business results
  • Used the decision-making technique on the job to arrive at sound decisions that have or will have a positive impact on business results
  • Demonstrated greater ability to function in teamwork situations
  • Developed and successfully used a system of control by exception

For more information and pricing on our leadership courses, please complete this form

 

Leadership Training: Leadership Presence - How Genuine People Get Genuine Results

Everyone has met someone who projects an aura of warmth and authenticity that inspires that follow-you-anywhere loyalty. They seem to have the ability to make everyone they meet feel comfortable and at ease. When they speak, people listen. They are engaging, genuine and confident. Because they connect easily with others, people like them, trust them and enjoy working with them. These people have what we call, leadership presence.

So how do people develop leadership presence and why is it so important in today's economy? We are living in a two-minute world. We have the first minute to show people who we are and the second minute to establish credibility. How we present ourselves so affects how we are perceived, that it will drive our careers and affect our earning potential. Leadership presence allows you to cultivate respect, build trust and create genuine relationships. And in today's competitive economy, creating and sustaining genuine relationships is what success in business is all about.

The good news is that it is not something that only a privileged few are born with. It is in fact an active achievement and everyone qualifies. The only pre-requisite is a commitment to take yourself and others, to a higher level.

The following six steps will provide you with a road map that will help you get there:

1. Be Genuine

Success in business today is about making genuine connections with people, building relationships and always striving to do the right thing. People with leadership presence know who they are, what they stand for and what their values are. By living their life in alignment with their values they build self-respect and in turn, earn the respect of others. In a world where the human connection is diminishing, those people who lead from their core will find themselves in a league of their own. And their clients and co-workers will reward them with their loyalty.

2. Lead from a place of compassion and respect

People who project executive presence know that respect and compassion are the keys to creating genuine relationships. They know too, that these values are directly tied to great outcomes and outstanding results. Through experience, they have come to recognize that roadblocks to communication are usually due to a lack of compassion and a lack of respect. As such, they know what respect means and they understand the subtleties of respect. They care about their people and their clients.

These people have learned that everyone is worthy of respect and they treat everyone equally. They have discovered that when people feel respected, which is a basic human need, they are able to respond to others in the same way. They realize that respect is the glue that holds people, relationships and companies together. Those with leadership presence understand this and consistently think of respect as a verb to be put it into action. These leaders are kind, thoughtful and genuine and they inspire others to emulate them. In turn, they are rewarded with people who go the extra mile for them because they know they would do the same for them.

3. Make yourself Memorable - Learn How to Manage First Impressions

Take a moment to think about a person you know who projects leadership presence. When they walk into a room, do heads turn in their direction? Do they dress with style and distinction? Do their facial expressions make them approachable? At a networking function, when they engage people in conversation, do they make that person feel like he or she is the only person in the room? Chances are, that person always makes a positive and lasting impression and knowing how to manage first impressions plays a vital role in a person's ongoing success.

So just how important is it? According to a study by Dr. Albert Mehrabian of the University of California, Los Angeles, in a first impression scenario, 55 per cent of the conclusions that are drawn about an individual are based on non-verbal communication (dress, body language and facial expressions), 38 per cent are based on vocal image (the sound of the voice) and only 7 per cent on the words spoken.

The enlightened person realizes that, to make a positive first impression, they must get out from behind technology and truly connect with others. The human connection can only happen when people hear the sound of someone's voice, look into someone's eyes or shake someone's hand. So, it pays to make that phone call or meet with an employee, client or prospect in person. People who do may just create a genuine relationship and achieve more, in the process.

4. Communicate with impact

Though everyone communicates differently, people with leadership presence are aware of their communication style and constantly strive to improve it. And they are wise to do so. According to senior executives surveyed by the Conference Board of Canada, excellent communication skills are among those most highly valued in all employees.

To this end, numerous studies have been undertaken in order to assess the impact of credibility on communication effectiveness. Those studies have concluded that there are five primary qualities that everyone is looking for in a credible communicator: competence, composure, character, likability and being outgoing. A person's ability to fine tune their message and project these qualities has a profound impact on their credibility and their presence.

It's important to keep in mind that the primary reason business people communicate is to share information in order to create a call to action. If they want to communicate with impact, people with leadership presence are aware of the words they choose and the style in which they deliver them. They realize that their voice is often the first impression people will have of them. It is what defines them and facilitates the human connection. In order to strengthen that connection, they project their voice with confidence, energy and enthusiasm. When they speak their words paint a thousand pictures and by using colorful adjectives and descriptive phrases, their ideas come alive.

And lastly, great communicators are active and caring listeners who spend much more time asking questions then they do speaking. They are fully present when conversing with others and they elevate the self-esteem in others through their silence, their caring and their attention.

5. Develop business etiquette and protocol

People with leadership presence have the unique ability of making others feel comfortable and at ease. They have are aware of the nuances of proper etiquette and business protocol. Many of the rules that apply to entertaining guests in their home also apply to entertaining their clients at work. This includes everything from a proper greeting, a strong handshake, engaging in small talk or dining like a diplomat. Developing their skills in all of these areas adds to professional self-confidence and in turn, allows them to focus on the business at hand. After all, they are ambassadors of their firm and how they present themselves in a variety of business situations, will speak volumes about the company as a whole.

6. Strive for balance in life

So finally, what is that elusive quality that we see, but can't quite define when we meet someone with leadership presence? It's often called charisma - that unique quality that comes from knowing and honoring themselves and projecting that to others. This rare quality can only be fueled and developed by living a balanced life. By looking into and after themselves, eating well, exercising and making time for the people and the things that are most important to them, they not only feel great about who they are, they build self-respect and increase their self-worth. This is what fuels a positive self-image and allows a genuine leader to shine.

At the end of the day, leadership presence is really about being the kind of human being others wish to emulate. It's about humility and authenticity and projecting who you are, from the inside-out. It's about living life in alignment with one's values and showing others what one stands for. By putting these leadership qualities into practice, not only will people create genuine relationships, they will reap rewards that exceed their greatest expectations.

And that all adds up to a better bottom line.

Source: Kimberley Richardson link

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